{"id":2944,"date":"2025-12-23T09:17:20","date_gmt":"2025-12-23T08:17:20","guid":{"rendered":"https:\/\/aureawald.com\/payment-delivery-shipping\/"},"modified":"2026-05-26T00:11:34","modified_gmt":"2026-05-25T22:11:34","slug":"payment-delivery-shipping","status":"publish","type":"page","link":"https:\/\/aureawald.com\/en\/payment-delivery-shipping\/","title":{"rendered":"Payment, Delivery & Shipping"},"content":{"rendered":"\t\t
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Payment, Delivery & Shipping\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tAt AureaWald, we place great importance on ensuring that your premium 100% natural essential oils, massage oils, and accessories reach you safely, quickly, and in an environmentally conscious manner. Like the forest itself\u2014sustainable and protective\u2014we design our shipping process with respect for nature.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Shipping Areas<\/strong>We deliver throughout Europe. Shipping costs vary by country and logistics partner\u2014all details can be found in your cart.<\/p>

Shipping Costs<\/strong>Shipping costs are added to product prices and depend on the weight of the goods and destination country. You’ll see the exact costs transparently during the checkout process.<\/p>

Payment Methods<\/strong>We offer the following secure and convenient payment options:<\/p>

\u2013 Advance payment by bank transfer.
\u2013 PayPal payment service incl. all integrated payment methods.
\u2013 Stripe payment service for credit card payments or via Google Pay and Apple Pay.<\/p>

Our Shipping Partner<\/strong>We rely on DHL’s shipping services and their GoGreen program, which enables climate-neutral shipping through CO\u2082 emissions compensation. For lightweight shipments under 1 kg, we alternatively use Deutsche Post as merchandise shipment.<\/p>

Delivery Times<\/strong>Within Germany: Typically 2\u20133 business days. During holiday periods or on public holidays, slight delays may occur\u2014we appreciate your understanding.<\/p>

EU-wide:<\/strong> Packages reach the international center within 2\u20133 business days. Final delivery depends on the local partner; to neighboring EU countries it usually takes 5\u201310 business days.<\/p>

Non-EU\/Worldwide:<\/strong> Packages reach the international center within 2\u20133 business days. Final delivery depends on the local partner and can take between 7 and 21 business days.<\/p>

Shipment Tracking<\/strong>As soon as your package is on its way, you’ll receive a shipping confirmation email with the tracking number. This allows you to check the status at any time on the shipping partner’s website.<\/p>

Sustainable Packaging<\/strong>Your valuable products deserve the same careful protection as nature itself. In accordance with the Packaging Act (VerpackG), we use exclusively licensed, recyclable, and environmentally friendly materials. We avoid unnecessary outer packaging and rely on high-quality, sustainable solutions\u2014for a smaller ecological footprint. Each package is wrapped with care so that it arrives not only safely, but also as a small ritual of anticipation.<\/p>

Shipping Process & Tips<\/strong>After placing your order, you’ll receive an automated confirmation email with all the details. If it doesn’t arrive, please check your spam folder. If you have any questions, you can easily reach us through our contact form<\/a>. Please inspect your package upon receipt for transport damage. If there is visible damage, you can refuse acceptance and report it to the delivery person\u2014we’ll support you with this, of course.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Payment, Delivery & Shipping At AureaWald, we place great importance on ensuring that your premium 100% natural essential oils, massage oils, and accessories reach you safely, quickly, and in an environmentally conscious manner. Like the forest itself\u2014sustainable and protective\u2014we design our shipping process with respect for nature. Shipping AreasWe deliver throughout Europe. Shipping costs vary by country and logistics partner\u2014all details can be found in your cart. Shipping CostsShipping costs are added to product prices and depend on the weight of the goods and destination country. You’ll see the exact costs transparently during the checkout process. Payment MethodsWe offer the following secure and convenient payment options: \u2013 Advance payment by bank transfer.\u2013 PayPal payment service incl. all integrated payment methods.\u2013 Stripe payment service for credit card payments or via Google Pay and Apple Pay. Our Shipping PartnerWe rely on DHL’s shipping services and their GoGreen program, which enables climate-neutral shipping through CO\u2082 emissions compensation. For lightweight shipments under 1 kg, we alternatively use Deutsche Post as merchandise shipment. Delivery TimesWithin Germany: Typically 2\u20133 business days. During holiday periods or on public holidays, slight delays may occur\u2014we appreciate your understanding. EU-wide: Packages reach the international center within 2\u20133 business days. Final delivery depends on the local partner; to neighboring EU countries it usually takes 5\u201310 business days. Non-EU\/Worldwide: Packages reach the international center within 2\u20133 business days. Final delivery depends on the local partner and can take between 7 and 21 business days. Shipment TrackingAs soon as your package is on its way, you’ll receive a shipping confirmation email with the tracking number. This allows you to check the status at any time on the shipping partner’s website. Sustainable PackagingYour valuable products deserve the same careful protection as nature itself. In accordance with the Packaging Act (VerpackG), we use exclusively licensed, recyclable, and environmentally friendly materials. We avoid unnecessary outer packaging and rely on high-quality, sustainable solutions\u2014for a smaller ecological footprint. Each package is wrapped with care so that it arrives not only safely, but also as a small ritual of anticipation. Shipping Process & TipsAfter placing your order, you’ll receive an automated confirmation email with all the details. If it doesn’t arrive, please check your spam folder. If you have any questions, you can easily reach us through our contact form. Please inspect your package upon receipt for transport damage. If there is visible damage, you can refuse acceptance and report it to the delivery person\u2014we’ll support you with this, of course.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2944","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aureawald.com\/en\/wp-json\/wp\/v2\/pages\/2944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aureawald.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aureawald.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aureawald.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aureawald.com\/en\/wp-json\/wp\/v2\/comments?post=2944"}],"version-history":[{"count":1,"href":"https:\/\/aureawald.com\/en\/wp-json\/wp\/v2\/pages\/2944\/revisions"}],"predecessor-version":[{"id":2966,"href":"https:\/\/aureawald.com\/en\/wp-json\/wp\/v2\/pages\/2944\/revisions\/2966"}],"wp:attachment":[{"href":"https:\/\/aureawald.com\/en\/wp-json\/wp\/v2\/media?parent=2944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}